Privacy Policy

Commercial Growth Partnerships (CGP) is committed to compliance obligations as determined by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

You should review this with your legal advisor, especially if you collect sensitive information, use international service providers, or target clients overseas.

Privacy Policy

Commercial Growth Partnerships
ABN: [insert ABN if applicable]
Effective Date: 14 July 2025

1. Introduction

At Commercial Growth Partnerships (“we”, “our”, “us”), we are committed to protecting your privacy. This policy outlines how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, engaging our services, or interacting with us, you agree to the terms of this policy.

2. What Personal Information We Collect

We may collect personal information such as:

  • Your name, email address, phone number and business details
  • Job title, industry and role in your organisation
  • Information about your business (e.g. size, goals, systems)
  • Your preferences in marketing and communication
  • Billing or payment details (where applicable)

We may also collect non-personal data (e.g., website usage statistics) through cookies and analytics tools.

3. How We Collect Personal Information

We collect your personal information when you:

  • Contact us via our website, email or phone
  • Engage with us for a consultation or our services
  • Subscribe to our newsletter or download a resource
  • Attend an event, webinar, or connect via social media
  • Fill in a form on our website or via third-party platforms

We will always collect information directly from you unless it is unreasonable or impractical to do so.

4. Why We Collect Personal Information

We collect personal information to:

  • Provide you with consultancy services and tailored business advice
  • Communicate with you and manage our relationship
  • Respond to enquiries and provide customer support
  • Improve our services, website, and offerings
  • Send marketing communications (only with your consent)
  • Comply with legal obligations

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Our contractors, consultants or employees involved in service delivery
  • Third-party service providers (e.g. CRM, email marketing, cloud storage)
  • Legal or regulatory bodies if required by law

We take reasonable steps to ensure all third parties handle your information in line with this policy.

6. Storage & Security

We store your personal information securely through protected systems and platforms. We implement appropriate measures to prevent misuse, loss, or unauthorised access.

If we no longer need your information, we will securely destroy or de-identify it.

7. Overseas Disclosure

Some of our service providers may be located outside Australia (e.g. cloud-based platforms). Where this applies, we ensure they are bound by privacy obligations equivalent to those under the Australian Privacy Principles.

8. Access & Correction

You have the right to access and correct the personal information we hold about you. Please contact us at the details below. We will respond within a reasonable timeframe, usually within 30 days.

9. Marketing & Opt-Out

We may send you marketing communications about our services or business tips. You can opt out of these at any time by clicking the unsubscribe link in the email or contacting us directly.

10. Use of Cookies

Our website uses cookies and third-party analytics (e.g. Google Analytics) to improve user experience and monitor performance. You can adjust your browser settings to refuse cookies if you prefer.

11. Complaints

If you believe we have breached your privacy rights, please contact us using the details below. We will investigate and respond promptly. If you’re not satisfied, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC).

12. Contact Us

For any questions, requests, or complaints about this policy or your personal information: Commercial Growth Partnerships
📧 contact@commercialgrowthpartnerships.com
📞 +61 407 611 270
🌐 https://commercialgrowthpartnerships.com